Hub.Partners respects your right to privacy. This Privacy Policy explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights. This Privacy Policy applies to personal information that we collect from you, or you provide to us, when you engage with Hub.Partners or our website hub.partners (the “Website”).
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.
Hub.Partners is owned and operated by May Turistik Turizm ve Organizasyon Limited Şirketi (“the Company”) that is located in Türkiye. It is a Technology Infrastructure and acts as an online sales management and distribution platform for travel tickets and other related services. Our products and services enable our partners (Travel Service Vendors, OTAs, Resellers, etc.) to promote and distribute their tickets and services through various online channels via Hub.Partners web services and software, manage guest bookings, and gather data to better improve their offering and operations.
The personal information that we may collect about you might be one of the followings:
The information we collect from you through our Website, in connection with virtual and in-person events, and through correspondence with you, includes:
We use this information to respond to enquiries and requests as well as to send marketing communications and personalized content about products and services we think may be of interest to you.
For job applications, we use your personal data included in your CV to process this data to take appropriate measures before entering into a possible contract between the Company and the person interested.
In addition, we will process your information at your request to enter a contract with the Company and become our new partner (vendor, reseller, etc.) or in the context of our contract so that you can update your details as an existing partner when you fill out the relevant application form on our Website.
When you visit our Website, we may collect certain information automatically from your device. In some countries, this information may be considered “personal data” or “personal information” under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked. This includes the date and time, products you viewed or searched for, page response times, download errors, length of visits, and page interactions.
We collect this information to:
Some of this information may be collected using cookies and similar tracking technology.
From time to time, we may receive personal information about you from third-party sources (including our business partners, technical, payment and delivery service contractors, advertising networks, analytics providers, search information providers, and credit reference agencies), but only where these third parties have confirmed to us that they either have your consent or are otherwise legally permitted or required to disclose your personal information to us. We use this information to maintain and improve the accuracy of the records we hold about you and to send you personalized content.
We will combine this personal information with personal information we already hold about you and use this combined information for the purposes set out above.
Where we do not need your personal information to identify you, we may aggregate your personal information into an anonymized form. We may do this in order to use information for statistical purposes and to understand website interaction more generally.
We may disclose your personal information to the following categories of recipients:
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We process this data provided by you in order to take appropriate measures before entering into a contract with you as well as to execute our contractual obligations (Article 6 (1)(b) GDPR).
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our Website and communicate with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries or improving our Website. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us via email: connect@hub.partners
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Hub.Partners is committed to providing users with control over their personal data. You have the following data protection rights:
The request should include:
Upon receipt of your request, we will take reasonable steps to verify your identity to ensure the legitimacy of the request. We may ask for additional information or documentation necessary to complete this process. Once a request is submitted, Hub.Partners will take the necessary actions in a timely manner to ensure that the requested data is deleted in compliance with applicable laws and regulations.
If you have any further questions or need assistance with the deletion process, please contact us through email: connect@hub.partners
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments at any time and without prior notice. We strongly advise you to regularly review our policy since using the Website’s services means you approve it.
If you have any questions or concerns about our use of your personal information, please contact us by email: connect@hub.partners
